ResellerConnection.com:How do you believe the web hosting reseller space is evolving? How important will resellers be to the hosting industry a few years from now?
Wells: That is an excellent question I am often asked and one I enjoy answering. Resellers are changing the face of hosting due to the impact that new software automation tools have had over the last couple of years. These new tools have driven down the administrative costs associated with provisioning hosting by shifting site administration from host to customer. This is coupled with significant price drops in the hardware industry over the last few years. The above cost reduction influence has created a ripple effect that significantly drove down the price that a hosting company needs to charge to realize significant returns. This will continue to fuel growth due to the fact that these factors will remain prevalent over the next few years. These factors will also allow companies that have core competencies in areas other than hosting (such as web design or hardware) to offer quality hosting services that are tailored to vertical industries.
ResellerConnection.com:Describe the typical Interservers reseller in terms of number of clients, service offerings, industry, location, etc.
Wells: If you were to take a cross-section, you would probably find that our average Reseller houses about 20 domains with us. It is difficult to pin down exactly what the profile of a typical Interservers reseller is. The wonderful thing about our reseller service is that we can accommodate a reseller with 1 domain or 1000 domains with the same level of service integrity.
ResellerConnection.com:What can Interservers offer international resellers? How many of your resellers are outside the US and Canada?
Wells: Our customers span the globe. At this time, roughly 30% of our customer base is outside of the United States, with about half coming from Europe. We market all over the world and always keep international considerations in the forefront of our minds when structuring our service offerings.
ResellerConnection.com:Any closing remarks you'd like to share with ResellerConnection.com readers?
Wells: Absolutely. I just want to say thank you to everyone at ResellerConnection for featuring us on the site. It has taken us a bit of time to get where we are today, and it has been successful vendor relationships like the one with ResellerConnection that have meant a great deal to our significant growth as a Hosting Service Provider. I encourage your readers to feel free to give us a call to discuss any of their reseller needs. I am confident that we have the best reseller plans in the industry, and I would personally like to extend the invitation to any of your readers to give me a call personally at 866.953.4678. I will be glad to take time to help them figure out a solution to their reselling needs.
