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ResellerConnection.com: What is Dialtone's reseller strategy? What type of reseller is Dialtone targeting? With such a wide variety of reseller and partnership opportunities, is there a specific type of reseller that Dialtone is best suited to do business with?
Alvaro Albarracin: Dialtone targets web professionals who provide quality technical and customer service to their end users. Our resellers leverage the security, flexibility and performance of Dialtone's dedicated server platform and competitive prices to gain a competitive edge. They can use our servers under their own brand, or the Dialtone brand. The flexibility and advantages of the reseller program result in a wide variety of resellers, whose common trait is professional excellence and quality of service and support.
ResellerConnection.com: Dialtone Internet is known best as a company specializing in dedicated server solutions. In light of this specialization, do Dialtone's reseller offerings and infrastructure differ from other hosting companies who have a heavier focus on shared hosting?
Alvaro Albarracin: Dialtone's unique position as a leading dedicated hosting provider means that all our resources are dedicated to maintaining and supporting dedicated servers. This guarantees our competitive position in this segment of the market, without diluting our focus. Shared hosting and dedicated hosting operations require different approaches to customer service and technical support, and we find that focusing on dedicated hosting allows us to better serve our customers.
ResellerConnection.com: How many resellers does Dialtone currently have?
Alvaro Albarracin: We have a total of over 300 active wholesalers, and hundreds additional channel partners and affiliates.
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